- OUR TERMS
1. Minimum order is 12 Bottles
2. CUSTOMERS PLACING AN ON-LINE ORDER MUST BE OVER 18 YEARS OF AGE**
3. All goods invoiced are subject to our terms and conditions.
4. Customers requiring credit terms should contact us by phone to discuss furher details.
5. R. S. Wines Ltd shall not be liable in any circumstances for any loss, damage, injury or delay due to circumstances or any cause beyond its control, in relation to the delivery of the goods or the performance of its obligations.
6. All goods should be examined at time of delivery and any loss or damage signed for and notified immediately.
7. R. S. Wines Ltd reserves the right to charge compound interest on overdue accounts at a rate of 2.5% per month (34.48% APR).
8. A charge of £15 will be made for every cheque represented or returned.
9. All prices and vintages are subject to alteration without prior notice.
10. Goods will be invoiced at prices ruling at time of dispatch.
11. All wines are offered subject to availability.
12. All prices shown are per 75cl. bottle unless otherwise stated.
13. Payment is prior to delivery unless otherwise agreed.
14. VAT - All prices exclude VAT (unless stated otherwise). VAT will be charged at the rate prevailing at invoice date.
15. R S Wines Lts will not knowingly sell alcohol to consumers under the age of 18, or knowingly let consumers under the age of 18 place an online order.
16. It is an offence to attempt to buy alcohol if you are under 18 years of age, or to buy alcohol with the intent to supply it to someone who is under the age of 18.
Making A Purchase
To make a purchase, just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
** For the time being, please check the price and vintage of the wine you require with us, as these are changing now to reflect the 2011 wines. It will take us a while to completely update with the new vintages and prices
We will call you to take credit card payment.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
**YOU MUST BE OVER 18 YEARS OF AGE TO PLACE AN ONLINE ORDER.
Shipping And Handling
Delivery within the area local to Bristol/Bath is free. Orders received from further afield are subject to arrangement, but national courier deliveries are charged at £15.00 for the first 12-bottle case and the prevailing courier rate per kg after that (excluding vat).
We assemble your order as soon as possible. We will normally send your order to you within 3 business days . However orders may take up to 7 days to despatch.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
If you need to reach us, please email us on firstname.lastname@example.org, alternatively, you can call on 0117 963 6000 (International +44 0117 963 6000) or fax us on 0117 9663827 or write to us at Avonleigh Parklands Road Bower Ashton Bristol BS3 2JW United Kingdom
R.S. Wines Ltd. do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
If you are unhappy with the goods you have received, please return them in their original condition for a refund or replacement.